Privacy Policy
Last Updated: February 6, 2026
1. Introduction
At Mucina External Works, we respect your privacy. This policy explains how contact and project information may be used when you visit the website or ask about external works.
2. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, physical address).
- Details and photographs of your property or project requirements.
- Payment information (processed securely through our payment partners).
- Communication history between you and Mucina External Works.
3. How We Use Your Information
We use the collected information for the following purposes:
- To review, quote and manage external works enquiries.
- To communicate with you regarding quotes, appointments, and service updates.
- To process payments and maintain financial records.
- To improve our website and customer service experience.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
- Service providers who assist in our business operations (e.g., payment processors).
- Legal authorities if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your data (subject to legal retention requirements).
- Object to the processing of your data for certain purposes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: